emotion work

   This perspective makes the most sense to me because it's the perspective most of us use the most. We often have to hide our true feelings because it often seems inappropriate. For example, after a stressful weekend you may be asked how your weekend went, most of us will say it went fine, even if, our car broke down, you got into a big fight, and our dog died. This often takes work so I understand why it has the word work in it. The book expplains that knowing how, when, and to whom to express yourself is the most important thing in ethical interpersonal communication. This means that emotion work is something we will always have in our lives. Sometimes emotion work has to do with the culture a person comes from. In some cases, a person has to keep from expressing how he or she truly feels because of the constraints placed on that individual by the culture they are a part of.